Contact Us

If your GamerTag is not being scanned, please read the FAQ.
If you are having problems verifying your account, please click here to resend your verification mail, or here to reset your password.
If you want to report someone for cheating, please click the Report gamer for cheating option on the ellipsis (...) menu their profile page and provide as much detail as possible in the report.
If you would like to appeal against tracking level change, please contact the Investigations Team
Please post any other questions in our Help Forum or the TrueAchievements Discord Server and someone will quickly help you.

If you have been directed here via Xbox Support with technical issues unlocking achievements or to have achievements unlocked, we unfortunately cannot help. Please contact Xbox Support again instead.